Delivery & Returns Information
- Contact us first at firstname.lastname@example.org within 48 hours of receipt.
- Enclose a copy of your invoice with the returns.
- Return the product to the address given below within 7 days.
- Goods ordered incorrectly can be returned but will be subject to a 20% re-stocking charge.
- Return postage at your own cost.
- Must be returned in a good unused condition in its original packaging.
- Return address: GDP UK, 49 Elmdon Park Road, Elmdon, Solihull, West Midlands, B92 9HB.
- It is the responsibility of the customer to secure delivery of returns as we will not except liability for returned goods lost in transit.
Delivery of orders
- Spares orders received before 2.30pm Monday – Thursday despatched the same day.
- Gear Packs & Canopy Spring orders received before 2.30pm on Monday – Thursday despatched same day.
- Spares orders received before 11.30am on Friday despatched same day.
- Gear Packs & Canopy Spring orders received before 11.00am on Friday despatched same day.
- Small postal items (1.5kg max) can be ordered up to 3.30pm for despatch same day, Monday to Thursday.
- Postal items on Fridays can be ordered up to 12.00pm.
- Orders despatched Via carrier will be delivered before 5.30pm the following working day
- When ordering please advise if there will be anyone present to receive goods as special instructions need to be given to the carrier. Goods can be left with a neighbour or in a safe place just let us know.
- Above applies to UK mainland only, for other please contact us for details.
Outer Scotland, Northern Ireland, Isle of Man, Isles of Scilly and the Channel Isles
We are more than happy to deliver our products to non-UK mainland delivery addresses such as the Highlands, Northern Ireland, Republic of Ireland, Isle of Man, Isle of Wight, the Channel Islands, Shetland Islands and extremities but there will be an additional delivery charge. You can send us your details by email for a quote on each individual product page usually £20.00+ charge will be added per parkage. Highlands & Islands: Post codes AB37-38,44-45,53-56,CA18-27,HS1-9,IM1-99,IV7-56,KA27-28,KW1-99,LA15-23,PA20-38,41-49,60-78,80-88, PH17-26,30-44,49-50.TR21-25, ZE1-99 Charges will Apply.